Unit Knowledge Guide-AHCWOL206 Perform board duties ELICOS Resources Units of competency HLTAAP001 Recognise

Units of competency HLTAAP001 Recognise healthy body systems HLTHPS007 Administer and monitor medications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER205 Enter confined space MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

trainers and assessors and industry experts

Units of competency CHCECD009 Conduct career guidance interviews CHCECD008 Deliver services consistent with a career development framework CHCECD001 Analyse and apply information that supports employment and career development CHCCOM002 Use communication to build relationships CHCLEG001 Work legally and ethically CHCECD010 Provide support to people in career transition If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AHCWOL206 Perform board duties ELICOS Resources Units of competency HLTAAP001 RecogniseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner