Learning and Assessment Kit-CUAGRD502 Produce graphic designs for 2-D and 3-D applications HLTINFCOV001 Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble engineering components MEM13003 Work safely with industrial chemicals and materials MEM14006 Plan work activities MEM18006 Perform precision fitting of engineering components MEM18020 Maintain hydraulic system components MEM18071 Connect and disconnect fluid conveying system components MEM18002 Use power tools/hand held operations MEM18001 Use hand tools MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM18003 Use tools for precision work MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM18021 Maintain hydraulic systems MEM09002 Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN036 Provide workplace coaching CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

RTO Student Handbook

equipment and work areas SHBXCCS001 Conduct salon financial transactions SHBXCCS003 Greet and prepare clients for salon services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team Elective Units SHBXCCS004 Recommend products and services SIRRMER001 Produce visual merchandise displays SIRRINV001 Receive and handle retail stock SIRXSLS001 Sell to the retail customer If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CUAGRD502 Produce graphic designs for 2-D and 3-D applications HLTINFCOV001 Units of competency BSBOPS404 ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to