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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals If you require RPL Kits with comprehensive benchmarking
policies and procedures in the construction industry Elective units CPCCCM2009 Carry out basic demolition CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXOSM004 Analyse performance of social media and online business tools SITXHRM002 Roster staff SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXSTR001 Develop an ecommerce strategy SIRRRTF002 Monitor retail store financials * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOR2205 Follow WHS policies and procedures CPCCOM1015 Carry out measurements and calculations TLID1001 Shift materials safely using manual handling methods FWPCOT2257 Use hand-held tools FWPTMM3214 Assemble timber floor trusses If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-HLTENN005 Contribute to nursing care of a person with complex needs MSS aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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